Insights
Englishहिंदी

For the best experience, use the Insights app.

Get
TechnologyPhoto: Hindustan Times

TRAI mandates AI complaint centres with 16-hour human support

The Telecom Regulatory Authority of India (TRAI) has mandated telecom operators and ISPs to operate 24/7 complaint centres managed by AI agents, with human support available for at least 16 hours daily. New rules include penalties up to ₹20 lakh per quarter per service area for mishandling complaints. AI systems must have human oversight and notify consumers when interacting with AI. These amendments update telecom complaint regulations last revised in 2014.

Hindustan Times·

Read full article
Swipe up for next
WorldPhoto: NDTV Business

Fire at HPCL Facility in Vizag Causes No Casualties

A fire broke out at the HPCL facility in Visakhapatnam on Monday night, but no casualties were reported, according to police. Vizag Police Commissioner Shankabrata Baghci confirmed the incident and said the exact cause is still under investigation. Visuals showed a large fire and thick smoke lighting up the night sky over the port city.

NDTV Business··Visakhapatnam

Read full article
Swipe up for next
SportsPhoto: News18 Sports

India Defeats South Korea 8-0 to Top Asian Champions Trophy Standings

India maintained their unbeaten streak in the Asian Champions Trophy by defeating South Korea 8-0 in Jalandhar. The five-time champions won all five round-robin matches, earning 15 points to lead the standings. Key scorers included Dilpreet Singh with two goals and others like Jugraj Singh and Harmanpreet Singh. India will face South Korea again in the semifinals in Mohali, while Japan and Malaysia contest the other semifinal.

News18 Sports··Jalandhar

Read full article
Swipe up for next
WorldPhoto: Amar Ujala

Fire Breaks Out at Hindustan Petroleum Refinery in Visakhapatnam

A fire broke out on Monday at the Hindustan Petroleum Corporation Limited refinery in Visakhapatnam, Andhra Pradesh, causing panic. A loud explosion was heard before the fire started in the sulfur pitch tank. Thick smoke was visible from afar, alarming nearby residents. Firefighters and HPCL's emergency team are working to control the blaze, which is currently contained to the sulfur pitch tank, preventing spread to other parts of the plant.

Amar Ujala··Visakhapatnam

Read full article
Swipe up for next
PoliticsPhoto: Deccan Herald

Milk Price Hike in Mysuru Sparks Public and Political Protests

In Mysuru, the Karnataka government approved an Rs 8 per litre hike in milk prices from November 1 to protect dairy farmers from financial losses. Rs 7 goes directly to farmers, and Re 1 covers milk union expenses. Curds prices rose by Rs 14 per litre. The increase amid festive season triggered protests by BJP Mahila Morcha and others, citing impact on household budgets and nutrition.

Deccan Herald··Mysuru

Read full article
Swipe up for next
PoliticsPhoto: News18

Rajesh Kumar Appointed Arunachal Pradesh DGP, Replaces S.D. Singh Jamwal

Rajesh Kumar, a 1995-batch IPS officer of the AGMUT cadre, has been appointed as the new Director General of Police (DGP) of Arunachal Pradesh, replacing S.D. Singh Jamwal. The Appointments Committee of the Cabinet approved his premature repatriation from the CRPF to his parent AGMUT cadre. Kumar has extensive experience in law-and-order and security operations in militancy-affected Jammu and Kashmir.

News18·

Read full article