BusinessPhoto: Mint CompaniesShein to Pay $100 Million to Settle US FTC Probe Over Delivery Complaints
Chinese fast-fashion retailer Shein will pay $100 million to settle a US Federal Trade Commission (FTC) investigation into delivery delays and customer complaints. Over 12,000 complaints were filed between January 2020 and June 2023, involving purchases worth more than $11 million. Customers reported packages marked as delivered but never received, and poor customer service. Shein confirmed a constructive outcome with the FTC.
Mint Companies·


