BusinessPhoto: HT HealthLuxury Hotels: Big or Small, Both Can Offer Excellence
Luxury hotels can be both large and small while maintaining high standards. Large hotels like Mumbai's Taj Mahal Palace offer grandeur, but small hotels face challenges in delivering luxury due to staffing costs. However, the future of luxury lies in small, personalized experiences, as seen at Domaine Les Crayères in Reims, a 20-room hotel known for its Michelin-starred restaurant and exceptional service. Laurent Gardinier, its owner, is now president of Relais & Châteaux, a group of independent luxury hotels.
HT Health··Reims


