PoliticsPhoto: Hindustan TimesKerala Police Replace PRO System with Citizen Help Desks
Kerala Police have replaced the Public Relations Officer (PRO) system with integrated Citizen Help Desks at all police stations. These desks serve as a single contact point for complaints, digital services, and assistance. They prioritize women, children, senior citizens, transgender persons, and people with disabilities. Services include handling online fraud, cybercrime, and providing legal guidance and access to legal aid.
Hindustan Times··Thiruvananthapuram



