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BusinessPhoto: Economic Times

EY Report Says AI Alone Won't Fix Customer Service

An EY report highlights that simply adopting artificial intelligence tools is not enough to improve customer service. Companies must redesign their operating models and workforce capabilities. The report emphasizes assessing current operations and identifying gaps as essential first steps. Integrating AI into existing systems is also necessary to achieve measurable business outcomes and enhance customer experiences.

Economic Times·

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BusinessPhoto: News18Hi Business

Nifty Auto Gains Nearly 0.5% in Muhurat Trading, Maruti and Ashok Leyland Rally

During Muhurat Trading, most sectoral indices traded in green, with Nifty Auto rising nearly 0.5%. Major auto stocks, including Maruti and Ashok Leyland, showed strong gains and traded with positive momentum in the market session.

News18Hi Business·

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EntertainmentPhoto: HT Entertainment

Katrina Kaif and Vicky Kaushal Share First Clear Photo of Son Vihaan

Katrina Kaif and Vicky Kaushal shared a new photo of their son Vihaan, giving fans a rare and clear glimpse of the baby after celebrating his first birthday. The couple has mostly kept Vihaan away from the public eye, making this recent image a special moment that has attracted widespread attention.

HT Entertainment·

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PoliticsPhoto: Times of India

PM Modi Says Armed Naxals Eliminated, 'Dimagi Naxals' Control Organisations

Prime Minister Narendra Modi stated on Sunday that armed Naxalites have been wiped out from the forests. However, he warned that the threat of Naxalism persists as 'Dimagi Naxals' have taken control of various organisations, including political parties, indicating a new form of influence beyond armed conflict.

Times of India·

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PoliticsPhoto: News18

Indian Man Detained in Russia, Forced to Join Army; Family Seeks Help

Tikeshwar Sahu, a 38-year-old from Raipur, traveled to Russia in September after receiving a job offer via Telegram. Soon after arrival, he was detained on alleged fabricated charges and pressured to join the Russian Army in the Ukraine conflict. His family has appealed to the Chhattisgarh government for intervention, legal aid, medical care, and his safe return. The case is similar to another Indian detained in Russia.

News18··Raipur

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WorldPhoto: News18 World

Saudi Aramco Tower in Riyadh Damaged in Houthi Attack

A Saudi Aramco tower in Riyadh suffered damage from falling shrapnel during a Houthi attack on Sunday morning. Eyewitnesses reported shattered windows and damage across multiple floors in the King Abdullah Financial District. The attack was a retaliation by Yemen’s Armed Forces following Saudi strikes on Yemen. Saudi officials confirmed the incident and intercepted two ballistic missiles.

News18 World··Riyadh

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