BusinessPhoto: Mint CompaniesEtihad Downgrades Business Class Passengers to Economy Despite Full Payment
Etihad Airways has faced criticism after passengers who paid full business class fares were downgraded to economy due to overbooking. The airline reportedly offered a 75% refund to affected passengers. Overbooking, where airlines sell more tickets than available seats, is cited as the main reason for such involuntary downgrades. This incident has sparked debate on airline policies and passenger rights.
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