PoliticsPhoto: News18 HindiConsumer Commission Orders IRCTC to Pay Rs 1 Refund and Compensation
The Consumer Commission ruled against IRCTC for shortchanging a refund by just one rupee, stating even a small shortfall is a service deficiency. The court ordered IRCTC to refund Rs 1, pay Rs 100 as compensation, and Rs 3,000 as litigation costs. This strict decision emphasizes that customer rights cannot be compromised.
News18 Hindi·




